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i21 Server Recommendations

  • Microsoft Windows Server 2016 or 2019

  • Microsoft SQL Server 2017 or 2019 Standard Edition

  • 1-10 Users

    • Intel Xeon E5 Processor (4-6 cores)
    • 48 GB RAM

    • 200 GB Drive Space

  • 11- 49 Users 

    • Intel Xeon Silver Processor (8-12 cores)
    • 64+ GB RAM

    • 300 GB Drive Space

  • 50+ Users

    • Intel Xeon Gold Processor (12-20 cores)
    • 96+ GB RAM

    • 400 GB Drive Space

  • The above specifications are designated with physical servers in mind.

    • If you are using virtualization (VMware or Hyper-V) you can designate these values to start with.

      • virtualization allows you to change these settings quickly with minimal downtime:

  • If you have Portal Users, you need to be sure to license your Microsoft SQL server using Core licensing.
    • These licenses are sold in packs of 2. Contact your vendor for pricing.

  • iRely does not support installing our applications on Domain controllers (Note from Microsoft)

    • “It is not recommended to install SQL Server on a domain controller. There are specific security restrictions when running SQL Server in this configuration and given the resource demands of a domain controller, SQL Server performance may be degraded.”)

  • It is recommended that the software data is hosted on a separate partition from the operating system.

    • Typical setup would be C:\ drive for operating system and applications, and D:\ drive for iRely databases and files.

  • Reserve at least 200GB of space for the C:\ drive to allow installation of applications.

i21 Workstation Recommendations

  • Minimum Requirements for client PC's
    • Windows 8 or 10
    • 2 Ghz Dual Core processor
    • 4 GB RAM
  • Recommended for client PC's
    • Windows 10
    • 4 Ghz Quad Core processor
    • 16 GB RAM
  • Latest version of Google Chrome browser.
    • Chrome browser is the ONLY browser supported.
  • Windows XP and Windows 7 are no longer supported.

High-speed Internet

  • High latency service (satellite or wireless internet) not recommended
  • DSL/Cable/Fiber service with min 5 MB download/2 MB upload. VPN service to remote locations required if using scales at remote locations. Otherwise, VPN is recommended for secure communication between branches
  • Static IP address required for eCommerce or branch/c-store access. Otherwise recommended
  • Business class firewall required (with port forward capability) . IPSEC VPN capabilities recommended (required for scales)


Remote Branch/C-store

Workstations

  • Minimum Requirements -  Windows 10 Professional with 4 GB RAM, 200 GB HD, 2Ghz Dual Core processor
  • Recommended - Windows 10 Professional with 8 GB RAM, 300 GB HD, 2Ghz Quad Core processor
  • Second network card for "Back Office" connection to registers (Sapphire, Passport, and Nucleus)
  • Contact register company to confirm compatibility of register software
  • Latest version of Google Chrome browser. Chrome browser is the ONLY browser supported.

Remote Scale Workstations   (this workstation runs a local copy of software that communicates to main office in batches)

  • Recommended – Windows 10 with 8 GB RAM, 300 GB Solid State Hard Drive, 2Ghz Quad Core processor 

    • will require local instance of Microsoft SQL Server Standard Edition, not SQL Express
    • workstation will send information back to main office at a set frequency ( i.e. 15 mins)
    • then every night workstation will pull new information from main server
    • Latest version of Google Chrome browser. Chrome browser is the ONLY browser supported.
    • this setup works best for locations where internet service is sporadic
    • Windows XP and Windows 7 are no longer supported

Printers

  • See our list of officially supported printers below

High-speed Internet

  • High latency service ( satellite internet ) not recommended, some wireless providers are capable of providing reliable service
  • DSL/Cable service with min 5 MB download/2 MB upload
  • Static IP address may be required dependent on VPN equipment
  • Business class firewall
  • Business class VPN firewall needed for locations with scale

Remote Support Software

  • iRely uses ScreenConnect by ConnetWise (https://www.screenconnect.com)  for administration of servers and remote diagnostics with end users
  • ScreenConnect uses 256-bit AES encryption for every session and is HIPAA and PCI compliant
  • iRely uses the unattended remote client on the client Windows servers during install and also for remote troubleshooting 
  • iRely also uses the remote support client to connect with end users to help with troubleshooting
    • End users call in to support line and are given a code, once the code is input the end users downloads the client. This creates a secure session and we are able to interface with end user desktop

Officially Supported Printers

Discontinued Models - still supportedNotes
HP LaserJet P2055
HP LaserJet CP3523 SeriesFor Origin, as a general rule (kiosk printers do not apply), printers should be PCL 5 / PCL 6 compatible for standard printing.
HP LaserJet 4000 Series

Most HP business grade printers support PCL5 / PCL 6

HP LaserJet 4100 SeriesManufacturer specific emulations for PCL or Postscript are not supported (Example: Kyocera KPDL, Brother BR-Script)
HP LaserJet P2015
Dell E310dw Laser (Low Volume, 4,000 per month)
Dell S2830dn Laser (Medium Volume, 10,000 per month)
Dell S5830dn Laser (High Volume, 30,000 per month)
Dell H815dw Multi-function Laser (Medium Volume, 4,000 per month)
Dell H825cdw Color Multi-function Laser (3,000 per month)


Scale Kiosk Printers (outdoor)
80mm width thermal printers

Zebra TTP2000 & TTP3000 models (Discontinued)

Epson EU-T482 & EU-T483 models (Discontinued)

Star TUP542 model (Serial)

Custom VPK80II SX (Ethernet 80mm)

112mm width thermal printersAt this time, only Zebra, Swecoin, and Telpar printers are
supported for 112mm width paper. The industry is phasing
out these paper sizes. We recommend 80mm width.
Full Page Kiosk thermal printerCustom KPM216HII (Ethernet Full Page)
Any other outdoor ticket printers will require
testing and possible custom coding to work. 

Custom coding comes at an additional charge.




Point of Sale (POS) Receipt Printers
Impact Model

Star Micronics SP742ML US

  • Impact, Auto-cutter, Ethernet (LAN), Putty, Int PS Included
Thermal Model

Star Micronics TSP654IIE3-24 GRY US

  • Thermal,Auto-cutter, Ethernet (LAN), Gray, Ext PS Included


Barcode Printers
Thermal ModelsZebra GC420D (entry level)

Zebra GK420D (advanced level)

Zebra GX420D (performance model)


MICR Check Printers
(Low volume 250 - 2,500 checks monthly)Troy M203 MICR
(Medium volume 750 - 4,000 checks monthly)Troy M402N MICR
(Large volume 2,000 - 7,500 checks monthly)Troy M506DN

Each printer is different, some printers require a MICR drum and toner to print checks.

For best results contact Troy Security Solutions at https://shop.troygroup.com/

    • ALL other printers will need to be individually evaluated. Compatibility is not guaranteed. iRely will work with you to ensure that printing is done to the best of your printers ability. We have seen issues with the HP LaserJet P2035 series, HP LaserJet P3015, and HP Laserjet 600 Series

    • Please be aware, printer manufacturers release updates to firmware that are out of the control of iRely. These firmware updates may alter the capability or behavior of the printer.

C-Store Scanner Hardware

Scanners will require Wifi, Windows, Barcode Scanner (1&2D)

https://www.barcodesinc.com/motorola/mc3200.htm

https://www.amazon.com/Motorola-MC32N0-SI4HCLE0A-MC3200-Part/dp/B00NL91S3U


POS Scanner

Honeywell Voyager 1202g

https://www.amazon.com/Honeywell-Voyager-Bluetooth-Wireless-Single-Line/dp/B01GNE8936/ref=sr_1_3?ie=UTF8&qid=1535660335&sr=8-3&keywords=Honeywell+Voyager


AG & Grain Inventory Scanner Hardware

Zebra TC-8000 (these are Android based scanners)

   

Recommended Energy Trac Hardware 
Any Windows 8.1+ tablet or laptop should be supported. If you have something in mind, let us know so we can verify compatibility. Here are some recommendations. 
Mobile Demand xTablet Flex 10 
https://www.ruggedtabletpc.com/products/xtablet-flex-10




Mobile Demand also carries the truck mount hardware. You will want a base to attach the tablet to. 
Supported Meters

  • LCR II
  • LCR 600
  • MidCom 8000
  • MidCom eCount
  • MidCom Smartlink


iRely recommends LCR for best features, integration and ease of use.


Meter Connectivity 
To connect to a meter the tablet or laptop will need either a direct serial port, or usb ports for a USB to serial cable. iRely recommends the Cables 2 Go USB to Serial adapter 26886

http://www.amazon.com/C2G-Cables-26886-Serial-Adapter/dp/B000067RVJ


Additional serial cables will be needed to connect to the meter and/or printer. They type will depend on which meter will be used. 



Supported Printers 
We support either the Okidata Microline 184/186, or the Brother Pocketjet 6. iRely recommends the Pocketjet. 
Printer: Brother Pocketjet 6. Part number PJ662-K

https://www.amazon.com/Brother-PocketJet-PJ-662-Printer-PJ662/dp/B004OJESE2


Roll paper Part Number: LB3662

https://www.amazon.com/Thermal-Printers-Machines-PocketJet-IntelliFax/dp/B01AO8DK4U/ref=sr_1_1?s=electronics&ie=UTF8&qid=1479927031&sr=8-1&keywords=LB3662

 








In Truck Mount from RAM Mounts. http://www.rammount.com/part/RAM-VPR-101-1
Attaches to a pole base


There is a company that can pre print Duty to Warn on the paper, or other custom formats. 
Micro Format, Inc.
830-3 SETON COURT
WHEELING, IL 60090
800-333-0549
www.pocketjetpaper.com

Revised 04/04/2019

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