This message will be displayed. Click the OK button. All imported records will be removed in the Import Billable from Help Desk grid.
Open the Invoice search grid, Sales | Invoices menu. The imported record will be displayed on the upper row of the search grid.
If there are multiple imported billable hours, the system will group it by customer and location. Thus, tickets from the same Customer and having the same Location will be grouped in a single Invoice. |
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