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Resolution links are helpful references that a user may use to be able to find resolutions for a certain ticket or task.

Types of Resolution links:

  1. Help Manual Link - Repository for all available help manuals
  2. Youtube Link - Link to the Youtube how to video 
  3. SOP Link - Repository for all available SOP manuals
  4. Training Manual Link - Repository for all available Training Manuals
  5. Training Agenda Link - Repository for all available training agendas

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