Credits such as Credit Memo, prepayment, and overpayment can be used to payoff or offset an invoice.
- Make sure the customer has existing invoice and credit memo, prepayment or overpayment transactions.
- Open a new Receive Payments Detail screen from Sales | Receive Payment Details menu.
- On Receive Payments Detail screen, enter the needed details like Customer No, Location, Currency, Date Paid, Bank Account, and Payment Method. Refer to Receive Payments Detail | Field Description | Header Details to help you in filling out the fields.
Let's take a look at the open transactions of this customer. The boxed rows are the open credit of the customer - From above sample, enter the receivables line item detail. Refer to Receive Payments Detail | Field Description | Grid Details to help you in filling out the fields.
- Pick the invoice transaction/s you want to apply a payment for and enter the payment in the Payment field.
- Pick the credit transaction/s that will be used to pay off the invoices and enter the payment in the Payment field.
In above sample, let us use overpayment and prepayment to pay the invoice.
- On Amount Paid field, enter the total payment received from the customer. You can skip this step if the credits and invoice offset each other.
- Click the Recap button to review the GL details. You can proceed to the next step if you do not see the need to review the details.
- Once done reviewing, Post the transaction.
Here is the payment after posting.
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