Log in i21 application.
Open Physical Scale screen from Ticket Management menu > Physical Scales.
Setup the Physical Scale. In this screen, configure the Motion Detection, Weight and Check Date/Time.
Note: this is connected to the scale device setup.
Open the Scale Station Setting screen from Ticket Management menu > Scale Station Settings.
Under General/ Hardware tab > Hardware panel, make sure the selected Physical Equipment ID is selected.
Once you are done, go to File menu > click i21 Scale Ports.
Click the Add button.
Configure the i21 Scale Port.
- Port - enter the 3rd COM Port from the starting COM. Example. if the Starting COM selected is COM10, your port here is COM12.
- Physical Equipment ID - enter the Physical Equipment ID of your Physical Scale.
- Handshake - select X0nX0ff
Click Save.
You will bring to i21 Home page.
Note: same configuration must be done on multiple instances of i21 Electron within the Network.
To check if Scale Head is getting the same weights on different computers:
- From Ticket Management menu > Tickets, click Station.
Note: make sure the correct Scale Station is selected.
- Click New to create Scale Ticket
- Initial loading of new Ticket screen, no scale reading is showing up in Scale head.
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