- Preliminary Requirements
- Upgrade to SQL Database
- Upgrade Your Sites
- As of Last week 60% of the Network sites have been updated and PacPride continues to plan for remaining sites to be updated by 7/1 in time for a cutover.
- Contact your Account Manager if for any scheduling questions on when your sites will be upgraded if they have not been completed yet.
- PacPride also recommends the following a day or two after their sites are upgraded.
- Go onto pacpridenet.com, run a transaction report and make sure the products they dispense are correct.
- If they are not, the site may not have been set up incorrectly or the transfer price set up is for a different product then they actually dispense.
- They should email ConvCoorHelp@fleetcor.com attaching the report identifying the site and the product they expected to see.
- We are here to help you support you and answer your questions at any time during this transition!
- We anticipate this to be a very busy time, and we will have multiple team members assisting on this transition.
- We recommend that all communications occur via helpdesk, or our general support email address of support@irely.com and to not email any iRely staff directly.
- This will help to ensure that any available resource can assist and know the current status of where you are at in this transition.
- 1-2 weeks before cutover
- Run Latest Service Pack - Optional
- After Last Billing of the Old Month and Before First Billing of New Month
- Notify iRely Ready to Run Host and Site update
- Check their Sites and their Hosts match the x-ref
- Update CF Network Tax X-Ref
- Setup Index Pricing for Local Transactions as needed
- Daily Processing
- Update Index Pricing as needed
- Import First PT File
- Thoroughly Verify Transactions and Pricing
- Post Like Normal
Overview
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