The Ticket Jobs Codes is used to specify codes used for tracking of time against tickets. This will be used in the Ticket | Hours Worked tab Job Code combo box.
To add new Ticket Job Code:
- Go to Help Desk Menu and expand the Maintenance sub-menu.
Click the Ticket Job Codes menu to open the Ticket Job Codes screen.
- Go to available row in a grid and enter unique Job Cide name and its Description.
- Check the Billable box if the Job Code is billable.
- Enter Rate.
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