Question

Answer

Can I use my same login and password to the help desk

Yes – your old password  and login is valid

My password says invalid

Did you ensure that you are logging into the SS company?

I can not get my password to work

Please click on forgot password and your password should be emailed to you – make sure you use company name of SS

Where do I log in?

Helpdesk.irely.com

Are my closed tickets in the new system

Yes

Are my open tickets in the new system

Yes

Where can I learn more about help desk?

Training Manuals

 

 

http://help.irelyserver.com/display/DOC/Help+Desk+Tutorials

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