The email of the contact login credentials contains the User Name, Password, a link to the i21 application and a link to the Help Desk training videos. Note that SMTP Email Settings should first be configured to be able to send emails (see How to Setup SMTP Email Settings for instructions)
Through Contacts Screen:
- Open the Entity record
- Open the Contact record from Entity tab or Contacts tab
- Click Email Login toolbar button
This message will show when email is sent
Through Contacts Tab List:
- Open the Entity record
- Click Contacts tab
- Click Email Login button
This message will show when email is sent
Overview
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