Title: Help Desk  
Author: Steve Palm 04-29-2014
Last Changed by: Edsel Roldan E. Magura 03-13-2024
Tiny Link: (useful for email) https://help.irelyserver.com/x/XYVE
Export As: Word · PDF  
Hierarchy
Parent Page
    Home page: i21 Documentation
Children (20)
    Page: Tickets
    Page: Ticket Groups
    Page: Ticket Types
    Page: Ticket Statuses
    Page: Ticket Priorites
    Page: Ticket Job Codes
    Page: Products
    Page: Help Desk Settings
    Page: Email Setup
    Page: Help Desk Tutorials
Labels
Global Labels (2)
Recent Changes
Time Editor  
Mar 13, 2024 02:54 Edsel Roldan E. Magura View Changes
Feb 16, 2024 01:02 Edsel Roldan E. Magura View Changes
Feb 15, 2024 21:44 Edsel Roldan E. Magura View Changes
Feb 15, 2024 20:16 Edsel Roldan E. Magura View Changes
Feb 15, 2024 20:13 Edsel Roldan E. Magura  
Outgoing Links
External Links (1)
    localhost/FBDEV2430/Export/HelpDesk/ReleaseNotes/CT-9268.ht…
i21 Documentation (17)     Page: Time Entry
    Page: Ticket Summary
    Page: How to Create Tickets
    Page: Help Desk
    Page: Ticket Status Workflow
    Page: How to Add Ticket Groups
    Page: Upgrade Type
    Page: Rough Cut Capacity
    Page: Upgrade Environment
    Page: How to Open My Tickets
    Page: How to Access Open Tickets
    Page: Ticket Details
    Page: How to Add Ticket Priorities
    Page: How to Add Ticket Types
    Page: How to Add Ticket Status
    Page: How to Add Products
    Page: Email Setup