Title: Tickets  
Author: Liz Dorado 06-16-2014
Last Changed by: Liz Dorado 09-02-2014
Tiny Link: (useful for email) https://help.irelyserver.com/x/CwBd
Export As: Word · PDF  
Hierarchy
Parent Page
    Page: Help Desk
Children (7)
    Page: How to Open Ticket List search screen
    Page: How to Access Open Tickets
    Page: How to Open My Tickets
    Page: How to Open Tickets Reported by Me
    Page: How to Create Tickets
    Page: Export Hours Worked
    Page: Ticket Details
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Recent Changes
Time Editor  
Sep 02, 2014 18:51 Liz Dorado View Changes
Sep 01, 2014 22:43 Liz Dorado View Changes
Sep 01, 2014 03:33 Liz Dorado View Changes
Sep 01, 2014 02:43 Liz Dorado View Changes
Jun 16, 2014 18:17 Liz Dorado  
Outgoing Links
i21 Documentation (11)     Page: How to Import User from Origin System into i21 company
    Page: Ticket Details
    Page: How To Configure Email Setup
    Page: Entity Contact (Customer)
    Page: How to Add and Create JIRA Issue
    Page: How to Add Ticket Priorities
    Page: How to Add Ticket Status
    Page: How to Add Ticket Groups
    Page: How to Add Products
    Page: How to Add Ticket Types
    Page: Help Desk Settings